{"id":11430,"date":"2020-12-13T17:32:59","date_gmt":"2020-12-13T16:32:59","guid":{"rendered":"https:\/\/betterstudy.ch\/?post_type=product&#038;p=11430"},"modified":"2022-01-28T16:52:56","modified_gmt":"2022-01-28T15:52:56","slug":"crisis-communication-course","status":"publish","type":"product","link":"https:\/\/betterstudy.ch\/de\/produit\/crisis-communication-course\/","title":{"rendered":"Crisis Communication Course"},"content":{"rendered":"<p>[vc_row][vc_column][vc_row_inner el_class=&#187;trust-product&#187;][vc_column_inner width=&#187;1\/2&#8243;][vc_icon type=&#187;betterstudy&#187; color=&#187;black&#187; align=&#187;center&#187; css_animation=&#187;appear&#187; icon_betterstudy=&#187;betterstudy-icon icon-calendar&#187; css=&#187;.vc_custom_1587465589894{margin-bottom: 0px !important;}&#187;][vc_column_text css=&#187;.vc_custom_1587469708768{margin-bottom: 5px !important;}&#187;]<\/p>\n<p style=\"text-align: center;\">Dur\u00e9e d&#8217;acc\u00e8s \u00e0 la formation<\/p>\n<p>[\/vc_column_text][vc_custom_heading text=&#187;2 MONTH&#187; font_container=&#187;tag:div|font_size:18|text_align:center|color:%23000000|line_height:normal&#187; google_fonts=&#187;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal&#187;][\/vc_column_inner][vc_column_inner width=&#187;1\/2&#8243;][vc_icon type=&#187;betterstudy&#187; color=&#187;black&#187; align=&#187;center&#187; css_animation=&#187;appear&#187; icon_betterstudy=&#187;betterstudy-icon icon-clock&#187; css=&#187;.vc_custom_1587465942279{margin-bottom: 0px !important;}&#187;][vc_column_text css=&#187;.vc_custom_1587469718597{margin-bottom: 5px !important;}&#187;]<\/p>\n<p style=\"text-align: center;\">Temps d&#8217;\u00e9tudes<br \/>\nmoyen (\u00e0 votre rythme)<\/p>\n<p>[\/vc_column_text][vc_custom_heading text=&#187;4 H&#187; font_container=&#187;tag:div|font_size:18|text_align:center|color:%23000000|line_height:normal&#187; google_fonts=&#187;font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal&#187;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#187;stretch_row&#187; css=&#187;.vc_custom_1587572619594{margin-bottom: 0px !important;background-color: #ffffff !important;}&#187;][vc_column css=&#187;.vc_custom_1587399718116{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#187;][vc_tta_tabs style=&#187;outline&#187; shape=&#187;square&#187; color=&#187;black&#187; spacing=&#187;&#187; alignment=&#187;center&#187; active_section=&#187;1&#8243; no_fill_content_area=&#187;true&#187; el_class=&#187;black-tabs&#187; css=&#187;.vc_custom_1588582729917{margin-bottom: 0px !important;}&#187;][vc_tta_section title=&#187;INTRODUCTION&#187; tab_id=&#187;descriptione5e1-4834&#8243;][vc_column_text el_class=&#187;blue-gradient&#187; css=&#187;.vc_custom_1606128749438{margin-bottom: 15px !important;}&#187;]<\/p>\n<h2 style=\"text-align: center;\">INTRODUCTION<\/h2>\n<p>[\/vc_column_text][vc_column_text css_animation=&#187;none&#187;]<\/p>\n<p style=\"font-weight: 400;\">Hello and welcome to this Complete Introduction to Crisis Communication, I\u2019m very happy to be able to work with you and share my more than 25 years of experience in the field of communications. During my long career in the field, I have worked on both sides of the media fence so to speak: as a reporter during such crises as the Swissair Flight 111 disaster, the Mont Blanc Tunnel blaze and the Zug Government shooting. But I have also worked as a press officer for an international meteorological agency, where it was my job to frequently inform the media about such issues as climate change, greenhouse gas emissions, the destruction of the ozone layer and various weather-related disasters including Hurricane Katrina. It has also been my privilege to train hundreds of high-level security and military government officials and company management staff from all over the world about how to effectively handle the press and perform clear, informative presentations in a confident and efficient manner.<\/p>\n<p style=\"font-weight: 400;\">At the end of the this course you will understand:\u00a0<strong>SLIDE 3<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><strong>The internal and external importance of crisis communication<\/strong><\/li>\n<li style=\"font-weight: 400;\"><strong>The various crisis types<\/strong><\/li>\n<li style=\"font-weight: 400;\"><strong>How to craft an effective crisis communication procedure<\/strong><\/li>\n<li style=\"font-weight: 400;\"><strong>How to respond and adapt during a crisis<\/strong><\/li>\n<\/ul>\n<p style=\"font-weight: 400;\">You will also be provided with case studies where we can analyze some notable crises communications efforts and determine what went right and what went wrong. You\u2019ll also receive some handy templates and checklists which you will be able to take away with you and rapidly begin implementing your own crisis communications plan, confident that you have left nothing out.<\/p>\n<p style=\"font-weight: 400;\">The Chinese for \u201ccrisis\u201d features two characters<strong>\u00a0<\/strong><strong>SLIDE 3<\/strong>: one representing danger and the other opportunity. Although there are various definitions in English they all describe the word along the lines of<strong>\u00a0<\/strong><strong>SLIDE 4\u00a0<\/strong><strong>\u201ca time of great danger, difficulty, or confusion when problems must be solved or important decisions must be made.\u201c<\/strong> And whether the crisis is external, such as the recent global pandemic or internal \u2013 for instance your trusted accountant has been embezzling cash to fund a nasty cocaine habit \u2013 then one of your most important decisions is going to be how to communicate the problem and, more importantly, your solution to the board, general public, shareholders, staff and partners.\u00a0The rapidity and manner in which you execute this can mean the difference between successfully weathering a storm and perhaps even going out of business. As we can all recognize, it takes years to build a reputation and only seconds to destroy it, especially in a brave new social media world where trolls, bots, bogus reviews and fake news lurk on every chat board and under every mouse click.<\/p>\n<p style=\"font-weight: 400;\">This course is designed to provide you with a comprehensive introduction to crisis management from effective preparation ahead of any trouble, how to implement it in the heat of battle or, how to handle a crisis from scratch assuming you don\u2019t have any such plan in place already.<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#187;OUTCOMES&#187; tab_id=&#187;debouchese5e1-4834&#8243;][vc_column_text el_class=&#187;blue-gradient&#187; css=&#187;.vc_custom_1608038167322{margin-bottom: 15px !important;}&#187;]<\/p>\n<h2 style=\"text-align: center;\">OUTCOMES<\/h2>\n<p>[\/vc_column_text][vc_column_text]Dans le domaine de la comptabilit\u00e9, le brevet f\u00e9d\u00e9ral de sp\u00e9cialiste en finance et comptabilit\u00e9 se destine aux personnes souhaitant \u00eatre en mesure d\u2019assumer la totale responsabilit\u00e9 des t\u00e2ches en mati\u00e8re de comptabilit\u00e9, dans des positions de direction financi\u00e8re, responsable d\u2019une fiduciaire, chef(fe) comptable ou encore en tant que Directeur g\u00e9n\u00e9ral ou Directrice g\u00e9n\u00e9rale d&#8217;une entreprise priv\u00e9e ou publique ou encore d&#8217;une collectivit\u00e9 publique.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#187;MODULES&#187; tab_id=&#187;modulese5e1-4834&#8243; el_class=&#187;modules-section&#187;][vc_column_text el_class=&#187;blue-gradient&#187; css=&#187;.vc_custom_1587556337273{margin-bottom: 15px !important;}&#187;]<\/p>\n<h2 style=\"text-align: center;\">MODULES<\/h2>\n<p>[\/vc_column_text][vc_row_inner equal_height=&#187;yes&#187; gap=&#187;15&#8243; el_class=&#187;row&#187; css=&#187;.vc_custom_1587570965781{margin-top: 15px !important;}&#187;][vc_column_inner width=&#187;1\/2&#8243;][vc_custom_heading text=&#187;PART ONE&#187; font_container=&#187;tag:h3|text_align:center&#187; use_theme_fonts=&#187;yes&#187; css_animation=&#187;rotateInDownLeft&#187; el_class=&#187;green-gradient&#187;][vc_column_text el_class=&#187;ulcol2&#8243; css=&#187;.vc_custom_1606128500078{margin-bottom: 0px !important;padding-bottom: 15px !important;}&#187;]<\/p>\n<p style=\"font-weight: 400;\"><strong>Section a: The importance of crisis communication<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">External<\/li>\n<li style=\"font-weight: 400;\">Internal<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Section b: Crisis categories<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">Natural disasters<\/li>\n<li style=\"font-weight: 400;\">Unnatural disasters<\/li>\n<li style=\"font-weight: 400;\">Product related<\/li>\n<li style=\"font-weight: 400;\">Policy related<\/li>\n<li style=\"font-weight: 400;\">Process related<\/li>\n<li style=\"font-weight: 400;\">Employee related<\/li>\n<li style=\"font-weight: 400;\">Personal<\/li>\n<li style=\"font-weight: 400;\">Wrongdoing<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Section c: The four stages of a crisis<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">Breaking news<\/li>\n<li style=\"font-weight: 400;\">Immediate reaction<\/li>\n<li style=\"font-weight: 400;\">Finger-pointing<\/li>\n<li style=\"font-weight: 400;\">Fallout\/resolution<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Section d (interactive):\u00a0<\/strong>Business\/organization related crises (lecturer will provide short case studies\/examples and encourage student input)<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#187;1\/2&#8243;][vc_custom_heading text=&#187;PART TWO&#187; font_container=&#187;tag:h3|text_align:center&#187; use_theme_fonts=&#187;yes&#187; css_animation=&#187;rotateInDownLeft&#187; el_class=&#187;green-gradient&#187;][vc_column_text css=&#187;.vc_custom_1606128601906{margin-bottom: 0px !important;padding-bottom: 15px !important;}&#187;]<\/p>\n<p style=\"font-weight: 400;\"><strong>Section a: Preparation<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">The importance of preparation<\/li>\n<li style=\"font-weight: 400;\">Dos &amp; don\u2019ts<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Section b: Preparation (external)<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">Assembling a crisis team<\/li>\n<li style=\"font-weight: 400;\">Formulating a crisis document<\/li>\n<li style=\"font-weight: 400;\">Brainstorming potential crises<\/li>\n<li style=\"font-weight: 400;\">Social media awareness<\/li>\n<li style=\"font-weight: 400;\">Developing a response<\/li>\n<li style=\"font-weight: 400;\">Drills &amp; training<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Section c: Preparation (internal)<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">Establishing effective staff communication<\/li>\n<li style=\"font-weight: 400;\">Honesty &amp; consistency<\/li>\n<li style=\"font-weight: 400;\">Social media awareness<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Section d: Practice &amp; adaptation (external)<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">Handling the press<\/li>\n<li style=\"font-weight: 400;\">Handling partners<\/li>\n<li style=\"font-weight: 400;\">Social media<\/li>\n<li style=\"font-weight: 400;\">Learning from mistakes<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Section e: Practice &amp; adaptation (internal)<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\">Communicating with staff<\/li>\n<li style=\"font-weight: 400;\">Communicating with stakeholders<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Section f: Implementing a strategy during a crisis<\/strong><\/p>\n<p style=\"font-weight: 400;\"><strong>Section g (practical):\u00a0<\/strong>With a provided template students will develop a preparation document in relation to either their own (or imaginary) business\/organization and receive feedback.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#187;VIDEOS&#187; tab_id=&#187;videose5e1-4834&#8243;][vc_column_text el_class=&#187;blue-gradient&#187; css=&#187;.vc_custom_1608038096245{margin-bottom: 15px !important;}&#187;]<\/p>\n<h2 style=\"text-align: center;\">VIDEOS<\/h2>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#187;1\/4&#8243;][vc_video link=&#187;https:\/\/www.youtube.com\/embed\/SipIgD17bbk&#187; el_aspect=&#187;43&#8243;][\/vc_column_inner][vc_column_inner width=&#187;1\/4&#8243;][vc_video link=&#187;https:\/\/www.youtube.com\/watch?v=cAVx-5e2e1U&#187; el_aspect=&#187;43&#8243;][\/vc_column_inner][vc_column_inner width=&#187;1\/4&#8243;][vc_video link=&#187;https:\/\/www.youtube.com\/watch?v=45MFXBlIelQ&#187; el_aspect=&#187;43&#8243;][\/vc_column_inner][vc_column_inner width=&#187;1\/4&#8243;][vc_video link=&#187;https:\/\/www.youtube.com\/watch?v=vqO9OXy_PtE&#187; el_aspect=&#187;43&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#187;1\/4&#8243;][vc_video link=&#187;https:\/\/www.youtube.com\/watch?v=zpxcQzv5YeA&#187; el_aspect=&#187;43&#8243;][\/vc_column_inner][vc_column_inner width=&#187;1\/4&#8243;][vc_video link=&#187;&#187; el_aspect=&#187;43&#8243;][\/vc_column_inner][vc_column_inner width=&#187;1\/4&#8243;][vc_video link=&#187;&#187; el_aspect=&#187;43&#8243;][\/vc_column_inner][vc_column_inner width=&#187;1\/4&#8243;][vc_video link=&#187;&#187; el_aspect=&#187;43&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#187;1\/4&#8243;][vc_video link=&#187;&#187; el_aspect=&#187;43&#8243;][\/vc_column_inner][vc_column_inner width=&#187;1\/4&#8243;][vc_video link=&#187;&#187; el_aspect=&#187;43&#8243;][\/vc_column_inner][vc_column_inner width=&#187;1\/4&#8243;][vc_video link=&#187;&#187; el_aspect=&#187;43&#8243;][\/vc_column_inner][vc_column_inner width=&#187;1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#187;TRAINER&#187; tab_id=&#187;1608038100136-bc05cf04-fee1&#8243;][vc_basic_grid post_type=&#187;ids&#187; element_width=&#187;3&#8243; gap=&#187;0&#8243; item=&#187;7622&#8243; grid_id=&#187;vc_gid:1633557765375-c2ca3cae-8763-5&#8243; include=&#187;11437&#8243;][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row][vc_row full_width=&#187;stretch_row&#187; parallax=&#187;content-moving&#187; parallax_image=&#187;6602&#8243; disable_element=&#187;yes&#187; css=&#187;.vc_custom_1619681176798{margin-top: 0px !important;padding-top: 15px !important;padding-bottom: 0px !important;}&#187;][vc_column css=&#187;.vc_custom_1588675706154{padding-top: 0px !important;}&#187;][vc_column_text el_class=&#187;white-text&#187; css=&#187;.vc_custom_1586503248015{margin-bottom: 15px !important;border-bottom-width: 0px !important;}&#187;]<\/p>\n<h2 style=\"text-align: center;\"><strong>NOS PROCHAINES S\u00c9ANCES<br \/>\nD&#8217;INFORMATIONS<\/strong><\/h2>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#187;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#187;4\/6&#8243;][vc_basic_grid post_type=&#187;seance-information&#187; max_items=&#187;4&#8243; element_width=&#187;6&#8243; item=&#187;6476&#8243; grid_id=&#187;vc_gid:1633557765377-fff56c47-dccd-4&#8243;][\/vc_column_inner][vc_column_inner width=&#187;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#187;stretch_row&#187; css=&#187;.vc_custom_1588675785048{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 15px !important;padding-bottom: 15px !important;background-color: #f5f5f5 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}&#187;][vc_column css=&#187;.vc_custom_1585914981537{padding-top: 0px !important;}&#187;][vc_column_text el_class=&#187;green-gradient&#187;]<\/p>\n<h2 style=\"text-align: center;\"><strong>LES \u00c9COLES ET ENTREPRISES NOUS FONT CONFIANCE<\/strong><\/h2>\n<p>[\/vc_column_text][vc_images_carousel images=&#187;6537,6539,6541,6535,6583,6585,6587,6589,6593,6595,6610&#8243; img_size=&#187;full&#187; onclick=&#187;link_no&#187; slides_per_view=&#187;4&#8243; hide_pagination_control=&#187;yes&#187; css_animation=&#187;appear&#187; css=&#187;.vc_custom_1588675886201{margin-bottom: 10px !important;padding-top: 0px !important;}&#187;][\/vc_column][\/vc_row][vc_row full_width=&#187;stretch_row&#187; parallax=&#187;content-moving&#187; parallax_image=&#187;6600&#8243;][vc_column css=&#187;.vc_custom_1633557783642{padding-top: 0px !important;}&#187; offset=&#187;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#187;][vc_column_text el_class=&#187;white-text&#187; css=&#187;.vc_custom_1588675982938{margin-bottom: 10px !important;}&#187;]<\/p>\n<h2 style=\"text-align: center;\"><strong>NOS AUTRES FORMATIONS<br \/>\nEN COMPTABILIT\u00c9 &amp; FISCALIT\u00c9<br \/>\n<\/strong><\/h2>\n<p>[\/vc_column_text][vc_basic_grid post_type=&#187;ids&#187; item=&#187;6423&#8243; grid_id=&#187;vc_gid:1633557765378-e4f72832-2d0e-2&#8243; include=&#187;6352, 6336, 6350&#8243;][vc_btn title=&#187;VOIR TOUTES NOS FORMATIONS EN COMPTABILIT\u00c9 &amp; FISCALIT\u00c9&#187; style=&#187;outline-custom&#187; outline_custom_color=&#187;#ffffff&#187; outline_custom_hover_background=&#187;#00ac66&#8243; outline_custom_hover_text=&#187;#ffffff&#187; shape=&#187;square&#187; align=&#187;center&#187; i_align=&#187;right&#187; i_type=&#187;material&#187; i_icon_material=&#187;vc-material vc-material-keyboard_arrow_right&#187; css_animation=&#187;appear&#187; add_icon=&#187;true&#187; link=&#187;url:http%3A%2F%2Fdev-web.ch%2Fbetterstudy%2Fcomptabilite%2F|title:Comptabilit%C3%A9||rel:nofollow&#187; el_class=&#187;btn-white-border-green-icon&#187; css=&#187;.vc_custom_1588676001878{margin-bottom: 0px !important;}&#187;][\/vc_column][\/vc_row][vc_row css=&#187;.vc_custom_1588676517424{margin-bottom: 0px !important;padding-top: 15px !important;}&#187;][vc_column css=&#187;.vc_custom_1588676511232{padding-top: 0px !important;}&#187;][vc_column_text el_class=&#187;blue-gradient&#187; css=&#187;.vc_custom_1588680644774{margin-bottom: 5px !important;}&#187;]<\/p>\n<h2 style=\"text-align: center;\"><strong>NOS RESSOURCES<\/strong><\/h2>\n<p>[\/vc_column_text][vc_raw_html]JTVCZWxlbWVudG9yLXRlbXBsYXRlJTIwaWQlM0QlMjIxMTE2NCUyMiU1RA==[\/vc_raw_html][\/vc_column][\/vc_row][vc_row full_width=&#187;stretch_row&#187; css=&#187;.vc_custom_1588679064574{margin-bottom: 0px !important;padding-top: 15px !important;padding-bottom: 15px !important;background-color: #f5f5f5 !important;}&#187; el_id=&#187;experts-grid&#187;][vc_column css=&#187;.vc_custom_1588678626317{padding-top: 0px !important;}&#187;][vc_column_text el_class=&#187;blue-gradient&#187; css=&#187;.vc_custom_1607962401693{margin-bottom: 0px !important;}&#187;]<\/p>\n<h2 style=\"text-align: center;\"><strong>NOS EXPERTS EN BUSINESS MANAGEMENT<\/strong><\/h2>\n<p>[\/vc_column_text][vc_basic_grid post_type=&#187;expert&#187; max_items=&#187;-1&#8243; style=&#187;pagination&#187; items_per_page=&#187;3&#8243; gap=&#187;15&#8243; arrows_design=&#187;vc_arrow-icon-arrow_02_left&#187; arrows_position=&#187;outside&#187; paging_design=&#187;none&#187; item=&#187;6741&#8243; grid_id=&#187;vc_gid:1633557765380-5c80bf0d-0614-1&#8243; el_class=&#187;experts-grid&#187; taxonomies=&#187;1372&#8243; css=&#187;.vc_custom_1607962369537{margin-bottom: 0px !important;}&#187;][\/vc_column][\/vc_row][vc_row css=&#187;.vc_custom_1588679160699{padding-top: 15px !important;padding-bottom: 15px !important;}&#187;][vc_column css=&#187;.vc_custom_1588679186690{padding-top: 0px !important;}&#187;][vc_column_text css_animation=&#187;none&#187; el_class=&#187;green-gradient&#187; css=&#187;.vc_custom_1588679244141{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#187;]<\/p>\n<h2 style=\"text-align: center;\"><strong>NOS MEMBRES T\u00c9MOIGNENT<\/strong><\/h2>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#187;1\/12&#8243;][\/vc_column_inner][vc_column_inner width=&#187;5\/6&#8243;][vc_basic_grid post_type=&#187;temoignage&#187; max_items=&#187;-1&#8243; style=&#187;pagination&#187; items_per_page=&#187;1&#8243; element_width=&#187;12&#8243; arrows_design=&#187;vc_arrow-icon-arrow_03_left&#187; arrows_position=&#187;outside&#187; arrows_color=&#187;grey&#187; paging_design=&#187;none&#187; item=&#187;6768&#8243; grid_id=&#187;vc_gid:1633557765380-5a805ed8-e05d-3&#8243; css=&#187;.vc_custom_1588679215912{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#187;][\/vc_column_inner][vc_column_inner width=&#187;1\/12&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#187;stretch_row&#187; 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css=&#187;.vc_custom_1585669664649{padding-top: 30px !important;}&#187;][vc_icon type=&#187;betterstudy&#187; color=&#187;white&#187; align=&#187;center&#187; css_animation=&#187;slideInRight&#187; icon_fapro=&#187;icon-knowledge&#187; icon_betterstudy=&#187;betterstudy-icon icon-experience&#187; el_class=&#187;trust-element&#187; css=&#187;.vc_custom_1585840374570{margin-bottom: 15px !important;}&#187;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><strong>15 <\/strong><\/p>\n<p style=\"text-align: center;\">Programmes de formation<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p style=\"font-weight: 400;\"><em><img decoding=\"async\" class=\"alignnone wp-image-11758\" src=\"https:\/\/betterstudy.ch\/wp-content\/uploads\/2020\/12\/BSL-Logo-with-Text-standard-450x163.jpg\" alt=\"\" width=\"287\" height=\"104\" srcset=\"https:\/\/betterstudy.ch\/wp-content\/uploads\/2020\/12\/BSL-Logo-with-Text-standard-450x163.jpg 450w, https:\/\/betterstudy.ch\/wp-content\/uploads\/2020\/12\/BSL-Logo-with-Text-standard-600x218.jpg 600w, https:\/\/betterstudy.ch\/wp-content\/uploads\/2020\/12\/BSL-Logo-with-Text-standard.jpg 617w\" sizes=\"(max-width: 287px) 100vw, 287px\" \/><\/em><\/p>\n<p style=\"font-weight: 400;\"><em>A Complete Introduction to Crisis Communication<\/em> will provide students with an comprehensive understanding of both internal and external crisis communication and allow them to begin to put this new found knowledge into immediate practice. 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